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Frequently asked questions
Are you a grocery partner or kitting out a team? We offer FoodHero apparel and accessories in bulk, with custom embroidery for your locations and staff. Send us a note with what you're looking for and we'll put together the details.
Items can only be returned if they're defective. In that case, you can reach out to us by email.
All payments are processed through secure, PCI-DSS compliant gateways — the same standards used by Visa, Mastercard, American Express, and Discover — so your details stay protected.
Standard delivery usually takes around 7 business days, depending on your location. If your order hasn't arrived after two weeks, please contact us and we'll look into the details.